Refund & Dispute Policy

1. Subscription Cancellation

You may cancel your subscription at any time. Upon cancellation:

• Your subscription remains active until the end of the billing period
• You will not be charged for subsequent periods
• Your data remains accessible; you can re-subscribe anytime

2. Refund Policy

• Within 7 days of purchase: Full refund, no questions asked
• Service outage: Pro-rated refund for outages exceeding 24 consecutive hours
• Billing errors: Immediate full refund for duplicate or erroneous charges

3. How to Request a Refund

Please contact contact@openmira.cc with:

• Your account email
• Date of the charge
• Reason for the refund request

We aim to process refund requests within 3–5 business days.

4. Dispute Resolution

If you have a billing dispute, please contact us first — we can typically resolve issues faster than a chargeback.

5. Non-Refundable Items

• Partially used billing periods beyond the 7-day window
• AI analysis sessions already consumed